support
we read every message.
email [email protected] and tell us what happened, which iphone you have and what you were saving. screenshots help a lot.
a post didn't finish saving
postpalm keeps unfinished saves and tries again when you open the app or get back online. you can also tap "tap to retry" on the card.
i got a new phone
sign in with the same account. if cloud backup was on (paid plans), your library downloads again.
cancelling a subscription
open your iphone's settings, tap your name, then subscriptions, then postpalm. deleting the app does not cancel a subscription.
deleting my account
in the app: settings, account, delete account. this removes your cloud files and your login. it does not cancel an active subscription, so cancel that first.
more help: the guide.